Service Portal

 
"Service Portal" is interactive system for customers help in everyday, clearly, use of our terminals. It cames from our aspiration to completely customize our services of maintenance,  in aim to built an entire process for easier use and desire to achieve a transparent system, which will provide ( to our clients and  to us), an instrument for quality control.

Some of system functionalities are:.

• Afterclaim  notification and tracking
  On-line afterclaim notification and detailed chronological event tracking, until the reclamation is completed.
   
• Reports
  Maintenance activity reports generating. Different criteria browsing : period,  terminal groups, damage type... 

 
• Notifications
  SMS or e-mail  events notifications
   
• Terminals administration
  Data administration and defining of  terminals groups/sub-groups . Google maps interface for geographic location of terminals.
   
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• Users administration
  "Sub-users" administration and assigning of authorizations.

In cooperation with our users, Zeta system is continuously seeking to improve this system, effectiveness and to maximally adjust to their requirements.